Business applications
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The future of work is here: Transforming our employee experience with AI
The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly…
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Connecting with regional employees more effectively at Microsoft with Viva Amplify
In a global organization, it’s easy for crucial communications to miss the mark as they disperse across international teams. Communications from core corporate teams like…
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Supercharging our support experience with Microsoft Dynamics 365 and AI
Microsoft Dynamics 365 for Customer Service is helping our Human Resources team reinvent how they support our employees here at Microsoft. The built-in, AI-powered capabilities…
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Embracing emerging technology at Microsoft with new AI certifications
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. As the company’s IT organization, we at Microsoft Digital realized that advanced…
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Community with purpose: Deploying Viva Engage at Microsoft in three chapters
Microsoft Viva Engage: A powerful business transformation tool Leading change through community engagement Microsoft Viva Engage connects employees with their leaders and each other. It…
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Seven things we learned deploying Microsoft 365 Copilot for Sales at Microsoft
We’ve entered the age of AI, and our salespeople are reaping the benefits here at Microsoft. Thanks to Microsoft 365 Copilot for Sales, their days…
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Transforming internal communications at Microsoft with Viva Amplify and Viva Engage
When our internal communicators need to get the word out about new Microsoft 365 Copilot features, they turn to Microsoft Viva Amplify, which allows them…
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How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees
Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to…
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Driving Microsoft 365 Copilot adoption with our Copilot Champs Community
Nobody helps employees adopt a new tool like their peers—the people who know their responsibilities, their organizational culture, and their day-to-day tasks. Engage with our…
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Enhancing space management internally at Microsoft with Wi-Fi data
Space management and employee engagement are two critical aspects of any modern workplace, including internally here at Microsoft. Figuring out how to get both right…
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Enhancing employee listening at Microsoft with Viva Glint
At Microsoft, giving our employees every opportunity to thrive is critical. Now, we have a new but familiar tool to help us do that—our very…
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Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva
Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you deploy a next-generation…