Overreliance risk identification and mitigation framework
- Samir Passi ,
- Shipi Dhanorkar ,
- Ruth Kikin-Gil ,
- Mihaela Vorvoreanu
MSR-TR-2025-26 |
Published by Microsoft
The Overreliance risk identification and mitigation framework (opens in new tab) guides product teams through 1) a series of questions meant to help them identify and characterize what the risk of overreliance looks like in their particular product or feature; 2) three UX goals to accomplish in order to foster appropriate reliance on genAI, with associated strategies, examples, and UX research evaluation questions.
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