Microsoft is named a Leader in 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Microsoft leads in agentic service, transforming customer engagement with AI and Dynamics 365 in Gartner’s 2025 CRM Magic Quadrant.
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Microsoft named a Leader in IDC MarketScape for AI-Enabled Large Enterprise ERP Applications
Microsoft has been recognized as a Leader in the IDC MarketScape for AI-Enabled Large Enterprise ERP Applications, highlighting our innovation and customer-centric approach to intelligent business solutions. -
3 ways to navigate changing tariffs with AI agents
Stay ahead of shifting tariffs with an AI agent that monitors trade updates, automates compliance checks, and helps your supply chain adapt to global changes in real time. -
From systems of record to systems of action: Dynamics 365, agentic business applications for the frontier
Discover how agentic business applications in Dynamics 365 are transforming data into real-time decisions and measurable outcomes. -
Explore new AI innovation for Dynamics 365, Microsoft Power Platform, and Copilot Studio at the Business Applications Launch Event
Get a first look at the latest AI and low-code updates, with insights and demos from Microsoft product leaders and engineers. -
Reinventing business process with AI: Agents in record to report
Microsoft AI agents streamline Record to Report (R2R), reduce manual effort, and empower finance teams to focus on strategy and insights. -
Introducing Microsoft Marketplace — Thousands of solutions. Millions of customers. One Marketplace.
To empower customers in becoming Frontier, we’re excited to announce the launch of the reimagined Microsoft Marketplace, your trusted source for cloud solutions, AI apps and agents. -
Moving sales, service, and finance to the Frontier with Microsoft 365 Copilot
Today, we’re announcing the addition of role-based AI solutions to Microsoft 365 Copilot for sales, service, and finance professionals. -
Raising the bar for healthcare security: Dynamics 365 Contact Center achieves HITRUST certification
Microsoft Dynamics 365 Contact Center earns HITRUST certification, advancing secure, AI-powered healthcare engagement. -
Tackle the future of business operations with the combined power of Microsoft 365 and Dynamics 365 Business Central
Empower your business with unified data, AI-powered workflows, and seamless Microsoft 365 integration using Dynamics 365 Business Central. -
Microsoft named a Leader in the 2025 Gartner® Magic Quadrant™ for Sales Force Automation Platforms
Microsoft has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Sales Force Automation for the fifteenth consecutive year. -
2025 release wave 2 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Microsoft Copilot offerings
The 2025 release wave 2 for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot offerings introduces new capabilities that help organizations harness the potential of AI.
